Last updated: August 25, 2026
This Privacy Policy explains how ROIvault LLC (“ROI Vault,” “we,” “us,” “our”) collects, uses, shares, and protects information when you visit our website, interact with our ads, contact us, or use our services.
This Policy applies to our websites, landing pages, forms, and online services where it is posted (the “Services”).
1) What we collect
Information you provide to us
We may collect information you choose to share, such as:
- Name, company name, job title
- Email address, phone number
- Business address, service area, and industry
- Messages you send through forms, chat, email, or phone
- Appointment and meeting details you submit or confirm
- Billing and onboarding information (if you become a client)
- Content you provide for marketing, like logos, images, testimonials, and copy
Information collected automatically
When you use our Services, we may automatically collect:
- IP address and approximate location (city, state)
- Device and browser details
- Pages viewed, clicks, time on site, referring URLs
- Ad interaction data (impressions, clicks, conversions)
We collect this through cookies, pixels, and similar technologies.
Information from third parties
We may receive information from:
- Advertising platforms (example: Google, Meta, Microsoft)
- Analytics providers
- Scheduling and CRM tools
- Data enrichment providers (only where permitted and appropriate)
2) How We Use Information
We may use information to:
- Respond to inquiries and provide quotes
- Schedule calls and deliver customer support
- Provide and improve our Services
- Operate, maintain, and secure our website and systems
- Send service updates, onboarding messages, and account communications
- Send marketing communications (you can opt out at any time)
- Measure and improve advertising performance
- Detect fraud, abuse, or security incidents
- Comply with legal obligations and enforce agreements
3) Cookies, Analytics, and Advertising
We use cookies, scripts, and similar technologies to run our website, understand usage, measure performance, and manage marketing tags. These technologies may begin collecting information automatically when a page loads.
Analytics
We use Umami analytics to collect information such as pages viewed, referring pages, browser and device type, screen size, general geographic region, and interaction events such as clicks, form starts, and scroll depth. We do not intentionally send the contents of form fields, such as your name, email address, phone number, website address, or message, as analytics event data.
Session Replay
We use session replay technology to help us understand how visitors navigate and interact with our website. A replay may visually reconstruct page navigation, scrolling, pointer movement, clicks, and interactions with page elements. Replay is configured with masking controls intended to reduce collection of information entered into forms. Because no technical control is perfect, do not enter sensitive personal information into public website forms.
Tag Management
We use Google Tag Manager to load and manage analytics, advertising, and conversion-measurement technologies. Tags deployed through it may collect device, browser, page, referral, advertising, and conversion information according to the configuration active at the time of your visit and the privacy terms of the applicable provider.
Advertising and Retargeting
We may use advertising tools that collect or receive information from our website to:
- Measure ad performance
- Build audiences for retargeting
- Show more relevant ads
These tools may include pixels and conversion APIs provided by ad platforms. Your choices are described below.
4) How We use Information - Lead Identification, Cookies, and Similar Tracking Tools
We may use cookies, pixels, scripts, and similar technologies to operate our website, understand visitor behavior, improve our marketing, and measure performance. We may also use lead identification and visitor intelligence tools, including LeadPost (leadpost.com) or similar services, that help us recognize business visitors and attribute website visits to companies or contacts.
These tools may collect, receive, or infer information such as:
- IP address and approximate location (city, state)
- Device and browser information
- Pages visited, time on site, clicks, and referring URLs
- Ad interaction and conversion events
- Company-level identification associated with a visit (where available)
- Business contact details that may be matched or appended by third-party providers (where permitted), such as name, business email, phone number, job title, or company information
This information may be collected directly from your browser or device through cookies and similar technologies, and may also be obtained from third-party sources that maintain business or advertising-related datasets. We use this information to:
- Respond to inquiries and route leads correctly
- Improve our website and marketing campaigns
- Measure advertising performance and conversion activity
- Build audiences for remarketing and lookalike advertising (where available)
- Prevent fraud and protect the security of our Services
Your choices: You can control cookies through your browser settings and may be able to limit certain tracking through device or ad platform privacy controls. If you want to opt out of lead identification or request deletion of information we may have collected about you, contact us using the information in the “Contact us” section.
Note: We do not guarantee that these tools will identify every visitor, and identification may be based on probabilistic matching or third-party data. Availability and data fields vary by provider and jurisdiction.
5) How We Share Information
We do not sell your personal information for money.
We may share information in these situations:
- Service providers who help us operate the business (hosting, email, CRM, analytics, scheduling, call tracking, billing, automation, support tools)
- Advertising partners to measure and improve campaign performance
- Legal and compliance when required by law, subpoena, court order, or to protect rights, safety, and security
- Business transfers if we are involved in a merger, acquisition, or asset sale
We share only what is reasonably necessary for the purpose.
6) Client Data And Marketing Content
If you become a client, you may provide business information and customer-related data as part of service delivery.
- You are responsible for ensuring you have the rights and permissions to share content, customer data, and testimonials with us.
- We use client-provided content to deliver services and may store it in our systems and service providers to operate and support your campaigns.
- We recommend you do not submit sensitive personal information through public website forms.
7) Payments
If you pay ROIvault LLC, payment processing may be handled by third-party payment providers. We do not store full payment card details on our servers if a third-party processor is used. The processor’s privacy policy will govern their handling of payment data.
8) Your Choices and Rights
Marketing communications:
You can opt out of marketing emails at any time by using the unsubscribe link or contacting us. You may still receive non-marketing messages related to services, billing, or security.
Cookies and targeted advertising:
You can control cookies through your browser settings. You can also opt out of certain targeted ads through platform settings and industry opt-out tools where available.
State privacy rights:
Depending on where you live, you may have rights such as:
- Accessing the personal information we have about you
- Correcting inaccurate information
- Deleting information (subject to exceptions)
- Opting out of targeted advertising in certain circumstances
To request access, deletion, or correction, contact us using the details below.
California notice:
If California law applies to you, certain advertising-related sharing may be considered “selling” or “sharing” personal information under California definitions, even if no money is exchanged. You can request to opt out by contacting us.
9) Data retention
We keep personal information only as long as needed for:
- The purposes described in this Policy
- Providing services and maintaining business records
- Legal, tax, and accounting requirements
- Security and fraud prevention
10) Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100 percent secure, so we cannot guarantee absolute security.
11) Children’s privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps.
12) External links
Our website may link to third-party sites. We are not responsible for the privacy practices of those third parties. Their policies govern how they collect and use information.
13) Updates to this Privacy Policy
We may update this Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.
14) Contact Us
If you have questions about this Privacy Policy, or want to request access to, correction of, or deletion of your information, contact ROIvault LLC using the details below.
Call (407) 279-1929 or book a call. ROIvault LLC is based in Orlando, Florida.